ARCFOX After-sale Service
First Owner Benefits
Three Electric Warranty Lifetime Free
Vehicle Warranty 5 Years/120000 kilometers （whatever occurs first） （whatever occurs first）
Free Network Data 3-year Unlimited
Complimentary 7KW Charging Station and Installation（Cable Within 30 Meters）
Qualifications for Kaola：
First owner，non-operational vehicles，non-modified vehicles，not exceeding 40000 kilometers per year . etc，must comply with relevant contract terms，for specific details, please refer to the subsequent “User Rights Notice”
First Owner Benefits
Vehicle Warranty 5 Years/120000 kilometers (whatever occurs first)
Three Electric Warranty 8 Years/160000 kilometers (whatever occurs first)
Free Network Data 3-year Unlimited
OTA Upgrade Lifetime Free
Complimentary 7KW Charging Station and Installation (Cable Within 30 Meters)
Qualifications for αT and αS：
First owner，non-operational vehicles，non-modified vehicles，not exceeding 40000 kilometers per year . etc，must comply with relevant contract terms，for specific details, please refer to the subsequent “User Rights Notice”
After sales service products
Vehicle Warranty Lifetime Free
Applications for Arcfox αT and Arcfox αS
Extended Warranty Service
Product Introduction
Vehicle Lifetime Warranty Service：The first non-operational，non-modified owners, after the expiration of the original factory warranty period,could continue to enjoy warranty services that are basically consistent with the original factory’s warranty rights and extend them for lifetime.
*Vehicle Lifetime Warranty Service does not include：power battery and control system, drive motor and control system, vehicle controller, PDU, vulnerable and consumable parts.
*Vehicle vulnerable parts: including 12V battery, wiper blades, friction pads, etc., please refer to ARCFOX “Quality Assurance Manual”
Notice
1. The new car can be purchased within 6 months from the date of invoicing, and purchases beyond 6 months are not supported.
2.After purchasing this product, a dedicated person will contact you to confirm the purchase qualification.After passing the review,
points or refunds cannot be refunded.
3. The warranty product is applicable to the following models: ARCFOX Alpha T/S (excluding the Alpha S HI).
4.Limited to the first non-operational and non-modified owners, with a maximum mileage of 40000 kilometers per 12 consecutive months.
Vehicle Three Electric Warranty
Applications for Arcfox αT and Arcfox αS
Extended Warranty Service
Product Introduction
Vehicle Three Electric Warranty Service：The first non-operational，non-modified owners, after the expiration of the original factory warranty period for power battery and control system, drive motor and control system, could continue to enjoy warranty services that are basically consistent with the original factory’s warranty rights and extend them for lifetime.
The scope and rules of warranty refer to relevant clauses such as the ARCFOX “Quality Assurance Manual” and the “Notice of Entitlement for Whole Vehicle Three Electric Lifetime Warranty Service”.
Notice
1.The new car can be purchased within 6 months from the date of invoicing, and purchases beyond 6 months are not supported.
2.After purchasing this product, a dedicated person will contact you to confirm the purchase qualification. After passing the review,
points or refunds cannot be refunded.
3.The warranty product is applicable to the following models: ARCFOX Alpha T/S 480S, 525S, 708S, 653S
4.Limited to the first non-operational and non-modified owners, with a maximum mileage of 40000 kilometers per 12 consecutive months.
Maintenance pick-up and delivery vehicles
The maintenance pick-up and delivery service offers a new service experience, saving ARCFOX users’ time to wait for repairs and maintenance at the store, allowing them to control their time at will.
Product introduction
The service is provided by third-party cooperative service providers, which is limited to vehicle repair or maintenance. The same city door-to-door pick-up and drop-off service allows you to solve the problem of vehicle repair and maintenance without leaving your home.